This post is related to this one. It's been almost a month, and both of the publisher and the journal have done nothing about the plagiarism. Every time I call Springer (I called them like 5 times), they say "Once they make a decision or progress, they will contact you". I also emailed some of the staff a couple of times asking what they have done so far and how long is it going to take them to decide. I was completely ignored.
They already have the proof of plagiarism and they created a plagiarism - ticket ID. Is it normal that it's been a month and they have not decided yet?
I feel something fishy about the way they are handling this issue. Since they have the proof of plagiarism, I think the article should be retracted within a day if not couple of hours.
Should I wait longer, or should I assign a lawyer? By they way, are there some organizations I can complain to regarding this issue in case I find the journal and publisher careless or taking sides?
Update 29 Jan 2023: The article was retracted about two weeks ago