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Some years ago, I published an article in a Springer journal. However, when I accessed its online version today, I found out that the publisher has swapped my residential address for my correspondence address. Since I am the corresponding author and this information is public, I am concerned about my security. I have already tried contacting Springer to no avail.

How should I proceed in order to get this issue fixed?

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    It generally is not hard to find an address given a name. Public records and such. But, bad form on the journal. – Jon Custer Mar 15 at 3:02
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    Usually about 10 people read a paper anyway. – Azor Ahai -him- Mar 15 at 3:11
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    How did the journal get your residential & correspondence addresses? – Allure Mar 15 at 4:09
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    @AnonymousPhysicist My residential adress is NOT printed in the paper (only the correct correspondence address can be found in the paper). It is available only in the "Author information" section in the online journal. – Lemoine Mar 15 at 4:11
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    Ah, so copyediting was no help. Well, it's still too late because the information has been distributed. – Anonymous Physicist Mar 15 at 4:23
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Springer has a privacy policy. It seems to be largely based on the European Union's General Data Protection Regulation (GDPR).

According to XIV, point 2, you can request a removal of your personal data on specific grounds, e.g. because the data are not needed, or because you withdraw your consent. This seems to be the case with you.

You can contact their Data Protection Officer about that (dataprotection@springernature.com). Explain your situation and ask for the data to be removed.

The Data Protection Officer should react swiftly, as there might be grave legal consequences if they violate your data rights (at least if the EU's GDPR applies to your case).

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  • Part of me wanted to see their physical address in this answer. Obviously, their correspondence address and not any residential addresses. ;-) – user121330 Mar 15 at 20:35
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I have the same situation with my email address being published on SpringerLink, and they agreed to remove it. I simply mailed the same person that I had contact with during the proof reading.

The usual process for Springer is to publish an additional paper titled "Correction to ..." (with the same authors) that explains what has changed about the original paper, and mark the latter with "A correction to this article is available". As in your case the original paper was not wrong and did not need to be corrected (in fact, it should not even be changed at all), I would insist on this not happening. Otherwise, the additional article would for example appear on your Google Scholar profile. In my case, Springer agreed to just remove my email address without an additional article after clarifying internally (but the change has not yet been made).

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