Cheating in online tests has accelerated and become rampant this year. I'm in the U.S. and my institution has had all-online courses from March 2020 to at least September 2021. Many of my test questions have been showing up on the Chegg website during the course of my tests. This was much more pronounced in the Fall term versus the Spring term.
Having tracked down a significant number of such posts, I note that Chegg has a web page for submitting DMCA takedown notices regarding content for which one can assert copyright. I have submitted one notice and the test question was indeed removed a few days later.
For the extensive number I'm dealing with, I further note that there's a tab labeled "Upload file with links" that claims, "For a large set of links, we accept a CSV file". In this case, I've prepared a CSV file of offending links (with simply one link per line) and attempted to upload it. However, this fails and returns an error: "Invalid file type, please upload csv file".
I've tried this on three different web browsers, and the result is the same in each case. I've reached out to the Chegg company for technical help (via [email protected]) and received an apparently stock response which did not address my technical question. My follow-up inquiry received no response.
Question: Has anyone successfully used the Chegg bulk takedown request facility? If so, what is required?
Note: This is not a question about how to prevent cheating during an online test in general. Such a discussion would be a separate question (example for math). Answers that focus on changing or avoiding the online assessments in the first place will not be chosen as the accepted answer, and comments in that vein will be ignored.
