I am tutor for first year student in mathematics, and I feel pretty bad about it.

I recently changed of university, and my previous university, when I was tutor, the exercises were very demanding with the students, problems were interesting and not easy. So I was really glad to be able to help students.

But now this is not the case anymore. Exercises are simply paraphrasing the definitions, and almost all the students are struggling pretty hard on these very simple exercises. Typically they think that solve Ax = 0 when A is a 3x3 matrix is too hard, they have very few intuition about what is going on, especially in algebra. When they ask me questions, I try to answer for them to see a way of thinking which can be generalized. But sometimes they just look at me like I was an alien. 

I am not here for complaining, but for asking advices. What should I do ? Should I simply answer their questions the most simple way possible ? What I really want is to push them for work harder and become more familiar with mathematics. On the other hand, I am probably doing this already a bit and I don't want them to be disgusted by mathematics. I really don't know what to do.