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I've been accepted to Scuola Matematica Interuniversitaria, Perugia, a summer school for graduate students in mathematics (received the acceptance email on the 5th of July). I've sent them an email (on the 5th of July) asking about the financial details and the arrival date in order to be able to give my home university an estimate of the costs (they are partiality funding me). I have received no answer from them. I cannot send the enrolment fee and buy my ticket until I am sure I will receive enough financial aid from my home university to afford attending the summer school and my home university can't tell me if they will be able to help if they don't know the costs. I've asked the summer school about the costs immediately after sending my application and I've been answered that my e-mail has been forwarded to someone who can answer my questions but they never did. After getting accepted I asked again and now I am waiting. Is there anything else I could do?

I want to add that I would really like to attend the summer school. I understand that is a good learning opportunity for graduate students (I am a second year undergraduate student).

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    Why don't you call them? Jul 8, 2017 at 15:48
  • I would but there is no phone number available on their website.
    – Ana
    Jul 8, 2017 at 15:50
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    There's a staff list on their website: you can certainly find the phone numbers of some of them on the university directory. Jul 8, 2017 at 15:53
  • Thank you, I'll try that on Monday. I am used to solve administrative problems by e-mail.
    – Ana
    Jul 8, 2017 at 16:08

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No answer after 2 days in not unusual. Dont forget that they most likely don't have all the staff working full time on the summer school and questions like financial compensation may have to go by the responsible in the inviting institution, and not the company paid for handling the practical issues

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  • I sent them an email about 3 weeks ago, after receiving no answer I've tried again 2 days ago. I may not have been as clear as I should have above, I am sorry, I am not a native speaker.
    – Ana
    Jul 8, 2017 at 22:22

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