I'm enrolled in a graduate-level program from a major US university, and these courses are predominately online. Classes are held via web conference, and most content is online. (It's not a public MOOC, but rather it's part of a curriculum with full tuition being paid, and relatively small class sizes -- less than 20 people per section.)
As an older student (but not disabled, nor a senior citizen (yet)), I do have many of the associated age-related challenges (bad eyesight, hard of hearing, hand tremors). As a result, I do make use of various assistive technologies (screen reader, captions, mouse-free keyboard navigation).
I find the program content to be not very accessible. Though, I admit I'm not that familiar with the accessibility requirements of the ADA. (I've listed some of my issues, below.)
I have commented & complained to both the administrators & professors. Not being disabled per se, my complaints don't carry much weight. Also, one prof threatened to fail me if I kept complaining & kept having problems (typical response: "none of the other students have complained / are having problems"), so I really don't want to be the torchbearer for this campaign. However, I'd really like them to stop & think about the choices they are making, even if the changes are only realized after I finish the program. They continue to make new content & new changes that impede accessibility. As far as I can tell, they either have no guidelines for accessibility, or they just don't care (the institution does have a documented history of ignoring accessibility requirements.)
Is there a way one can either raise this issue with the University anonymously (to avoid repercussions), or otherwise report them so that they can start taking this issue seriously?
Examples: zero captions for videos; very tiny content (browser zoom to 1000% (10x) makes it barely legible for me, but makes navigation difficult); many slides are "images" rather than text and therefore can't zoom/copy/paste; classes via live video conf, but A/V quality is often poor (profs not provided high-quality equipment, simply using iphone or such); online content is delivered in a proprietary adobe client (not HTML5) with poor accessiblity features; editing files requires using mouse with browser & can't use external mouse-free editors; not cross-platform, requires windows/mac (linux unsupported).