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My article has been published in "Sensor Letters" journal in September 2016. But, we have not yet received the published version of the article. Since that time, we have sent several emails to the editor-in-chief of the Journal. Also we even called him, but I haven't received my article yet. What can I do about this problem (getting the article from the journal)?

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    Can you tell us more about the perceived "problem"? Don't you have institutional access to the journal? – Roland Jun 25 '17 at 9:55
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    it might sound strange, but have you checked your 'spam folder'? Some publisher just send a link to the published article, once it is published online, and maybe your email program has perceived it as 'spam/junk'? – Stefan_W Jun 25 '17 at 10:37
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    Ask a friend or a peer. – Nikey Mike Jun 25 '17 at 15:12
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    Sensor Letters or IEEE Sensor Letters? – Nate Eldredge Jun 25 '17 at 15:46
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    Technically, I don't think they have to send you a copy. It all depends on the copyright transfer / publishing agreement form that you signed, but I don't recall ever seeing it mentioned in one (at least in my field). – Federico Poloni Jun 25 '17 at 17:08

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