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A paper was accepted by an Elsevier jounral and when I recieved the proofs they had inserted a large number of errors throughout the paper. The errors weren't significant but it makes the paper look sloppy. I pointed these errors out at the proof stage and assumed they would be fixed. When the "online first" article was posted the errors remained. Have contacted the journal manager but they have taken no action. What should I do?

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    You should escalate? Elsevier has a hierarchy of editors. Jul 5, 2023 at 13:35
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    @DimitriVulis, why not make it an answer?
    – Buffy
    Jul 5, 2023 at 13:45
  • they have taken no action Did they acknowledge receipt and then took no action? If so did they explain why?
    – Allure
    Jul 5, 2023 at 13:51
  • They might already be planning to fix them when making the final published version. The "online first" version might deliberately not have had all the errors fixed. But I agree with the others that you should do something about it, in case this is not what is happening.
    – toby544
    Apr 8 at 8:37

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I'd be tenacious in insisting that they fix the errors that were introduced in the typesetting phase. I'd also assume that the journal didn't do it on purpose. If you think about it, they publish a lot of papers and mistakes do sometimes happen due to random chance. Maybe this only happens with 1 in 1000 papers but maybe it's your (unlucky) day. Many authors don't read the proofs that carefully, so they will probably be very glad that you are so conscientious in checking things, once they recognize that there's a problem.

In addition to Dimitri's suggestion to escalate to a higher editor, I think it would also be wise to write to the administrative assistant (probably this is the person who sent you the form to sign to give them permission to publish). That person probably has MUCH more to do with the typesetting phase than the professors sitting on the editorial board.

The point is, at the end of the day it's your name on the paper, so it's worth the effort of getting this fixed. You correctly identified that the easiest time to fix it is in the proofs stage or in the online publication phase, before it's printed. Good luck!

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