I'm a PhD student in my first year, co-supervising master students with a postdoc, and listed as the first supervisor. This is my first experience supervising a thesis. My previous experiences with students were mainly tutoring or conducting lab experiments with students.
The students are not honest; they have experience with some tools, and it is in their curriculum, but when I asked them about the tools, they stated to me clearly that they don't have experience with it. In another meeting with the co-supervisor, they admitted the opposite; however, minimum experience.
I have sent many tasks since the beginning stating clearly why these tasks should be done now because they will need it in the future to do so and so. The tasks were ignored.
The student neither thinks actively nor searches for the information, expecting everything to be spoon-fed. I stated many times that this is not how master theses work.
I thought maybe the topic was new to them, so I prepared a list of questions, including keywords with the required material to search within and learn. It was not taken seriously.
Also, they don't consider our time and that we have other responsibilities and expect an answer within a few minutes.
Since time is running out for them, they are playing some game (I don't know the proper term for that) like:
You are my mentor, and the time is running; if I didn't help them immediately, they would spend the time doing something wrong, which would be my fault.
Whenever I ask a question from the questions list I sent earlier; supposedly they did a literature review, and the answers are entirely wrong. Their excuse is the topic is new, and there is not enough literature, which is a lie.
They reached the stage where they complained to me that the server was down (where they should get the data), which is a national server and not my issue.
I don't know what to do anymore; I tried positive reinforcement, specific tasks, and specific tasks with deadlines, but all did not work. I don't want to be an "unsupportive supervisor"; I'm afraid I have already lost interest in the topic and am not interested in getting a good master thesis out of it.
The questions might be: How should I proceed, and how can I proceed objectively?
A good master thesis in my opinion is that the students understand the problem, review the relevant literature, approach the issue, develop a workflow to solve it, try that, and write all that in in their thesis.
The students received their topic/title, recommendation regarding literature, the tools that should be used in the thesis at the beginning. After, two or three consecutive meetings, it was clear that they need to be guided a little bit. That is why I or we started guiding them.