I'm not sure if this is on-topic but nothing seemed conclusive that it wasn't in the help center, so let's see what happens.
The ISO 9000 family of standards has been adopted by well over a million organizations in the world, most of them are of course businesses with customers, but not all of them are.
I'd like to know if the adoption of IS0 9000 principles, or even actual ISO certification is very common in universities.
The two areas I'm interested in are
- Large science efforts that handle substantial funding, where the standardization of procedures might improve efficiency of use of funds and project completion
- Universities of no particular size or areas of research, but where the procedures are of a departmental nature i.e. paperwork, human resources, departmental budgets and management, etc.
My guess is that there may indeed be some adoption in the first category and only small, scattered or isolated instances of the second, but it's only a guess.