I submitted a manuscript to an Elsevier journal on 8 days ago. However, the "Current Status" of the manuscript is still "Submitted to Journal".
Is it common that the status "Submitted to Journal" lasts over a week?
When I click "Send E-mail" in the "Action Links", it shows that "This letter should not be used at this time. This submission is not in a status that would allow this letter to be sent to the intended recipient."
I cannot even withdraw this manuscript now because the Action Links do not contain "Withdraw" button. I submitted several manuscripts to this journal about three years ago. I checked the email at those moments. When I approved the submission of PDF files built by the submission system, I would receive a confirmation email from the editorial office. However, this time I did not receive any such email.
What should I do at this moment?