I was submitting the camera-ready version of my paper to a conference in China, and its deadline was by the end of Sept. 7th based on Pacific daylight time. But, they closed the submission portal at 16:00 (PT) Sept. 7th.

I already contacted the program chairs (which are Professors of Chinese Universities), but I have not heard anything back from them. I imagined they have closed the webpage (maybe by automatic settings) according to their local time in China which is more than half a day ahead of PT. But the conference website (keydates) clearly says that all the deadlines are at 11:59PM Pacific Daylight Time.

Update: After exchanging a couple of emails they noticed it was a technical problem from the web service they were using for submission management. They solved it eventually and now everyone is happy! :D

So, what can I do instead of giving up on my paper?

  • 3
    In future, plan to be more ahead of the deadline - avoids this type of issue "I was trying to submit 10 seconds/minutes before it closed" is often heard from students...
    – Solar Mike
    Sep 9 '19 at 8:56
  • 1
    @SolarMike You are right. I always try to do such as far as I can. But this time I was at least 4 hours ahead of the deadline. :D
    – Bob
    Sep 9 '19 at 8:58
  • Check also, e.g. by phone, whether or not the program chairs really received your email: it's not uncommon (or at least it was just a few years ago) that emails from foreign countries got blocked by the Chinese government.
    – Massimo Ortolano
    Sep 9 '19 at 8:59
  • If it's a decent conference, there is hope, since the PC chairs will want to make up for their mistake. If they don't, the conference probably wasn't that great to begin with. Sep 9 '19 at 9:17

Expecting them to be checking their emails on a weekend is a bit presumptuous. It is Monday now in China, give them a chance to have a coffee, get through some admin, and then deal with their inbox. You may not be the only one emailing to complain.

  • I cross my fingers on that assumption! :D
    – Bob
    Sep 9 '19 at 8:51
  • In case I haven't heard from them in a day from now, should I send an email to the steering committee of the conference?
    – Bob
    Sep 9 '19 at 10:23
  • 1
    Since this is a camera-ready, can you email it (with the extra details) to the publisher in charge (if one has been in contact with you)? This sort of deadline is likely more flexible — the paper's already accepted, it's now a matter of typesetting it in time. Sep 9 '19 at 11:02

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