I recently submitted an article to a journal, which was later rejected. But the grounds for rejection were completely unfounded.
Also, a few oddities stand out with regards to the rejection. Normally, the rejection from this journal is signed by the editor but in this case it was unsigned.
We promptly emailed the editorial office asking for a clarification, as clearly there had been some misunderstanding. Since then, the assistant editor has continued to provide stereotypic responses which can be summarised as "we have emailed the editor with a reminder". Since our first correspondence with the editorial office regarding this issue, almost a month has passed.
Please note, the article in question is a short format article, and for this particular article type the journal normally responds to article submissions within two weeks.
This is an article coming out of my PhD and it has got me worried about what I can or should do to get a clear and concise response from the editor.