This question goes along with this post here:
Interestingly, my situation is also at a college institution in California. However, rather than note that it might be a problem with America, I want to ask a specific question. The academic dean of my Graduate department program very consistently does not answer any e-mails from students. 5-6 of my colleagues have tried e-mailing her over the past year and a half of our program. In order to reach her, I have had to go directly to her office (attempting this 3 times to finally speak with her). I just e-mailed her again recently, and am not receiving any response again.
Major note: She is also the interim director of my specific graduate program
Question: Can I as a student in the program say or do anything about this? As busy as an academic dean may be, it doesn't seem acceptable in my opinion.