The following suggestions are based entirely on you being 100% truthful and accurate with your statements.
Your assumptions should echo every item on assignments, attendance, quizzes, tests, etc.
I realize one of the topics discussed previously was which assignments would count toward your grade. Did you ask if there would be a penalty if you failed to turn in the assignments, even if those assignments did not count toward the final grade? Perhaps that is the reason for your current failing grade?
If all of the above still seems to support your assertion that you have earned a passing grade, I would recommend the following steps.
1. I agree with everyone's first step which appears to be contact the professor/instructor for your class.
If the first step does not produce your desired grade change, move to step 2.
2. Request a meeting with the chair/ head/director of the department that offered the course in question.
It is noteworthy that should you meet with the professor's direct supervisor who is in most cases the department chair/ head/director you must come prepared with documentation. This documentation must be thorough, and you must show any discrepancies, etc. You should have a copy to leave with the person you meet with now and in all of the following steps. Also, for this step and the subsequent steps, you will be meeting with people that undoubtedly will believe the professor's grade is accurate and justified.
You must prove that your current mark is inaccurate and unjustified.
If you still are unable to either understand why your current grade will remain in place or you believe you deserve to pass and no action in that direction occurs, move to step 3.
3. Schedule a meeting with the dean of the school or college within which is the location of the department. Again make sure you have documentation for everything, including emails, dates of meetings, returned assignments, quizzes, and any other formative evaluations you received throughout the class.
At this point you most likely are quite a distance from the professor and the dean might not even be totally familiar with the subject matter. So, your argument here must be objective. Do your best to not use any emotional statements as arguments for a passing grade. Keep it completely objective, using straight facts.
Still frustrated and not seeing the proper outcome?
4. Schedule a meeting with the Dean of Undergraduate Studies and once again present your argument.
If this still does not work for you, I might suggest that you take one final step.
5. Contact the Office of the Ombudsman and again be clear, concise, and factual in the presentation of your argument. Make sure you include dates of all meetings, topics discussed, why there has not been a proper resolution based on exactly what the previous people have told you not what you think.
If those steps do not change your grade, it would seem that you did not earn a passing grade. In the end, the professor of the course has the final say, and it is my experience that if the professor believes the grade is correct and justified it will remain.
Finally, take a moment to ask yourself the following questions. And ask them independent of whether your efforts result in a change from fail to pass.
- Why did you put yourself in this position?
- What is going wrong in your life that you are arguing about which assignments will count, etc. just to pass? and,
- Why didn't you excell and pass without even the slightest concern?
Best of luck, let me know if you think I can help you along.