I am a student who is currently undergoing therapy for mental health issues and I seem to be making good progress towards normalcy according to my therapist. Recently, I took an exam for a co-ordinated course and I completely panicked on the exam. I made a brave attempt to remain calm and answer the question to the best of my abilities and could only manage to earn 5 points overall.
Based on my predicament, can I approach my professor and department chairperson with a request to re-take the exam? I can of course ask my therapist to provide documentation detailing my case. Do universities make allowances for students who can demonstrate a genuine case for a panic attack?
EDIT: I do realize that I should contact the counselling center beforehand to make arrangements to take the test there but unfortunately, I was doing quite well and my therapist did not see a need to supply me with a note documenting my need. I completely blacked out when I saw the questions as they were quite long and bore no semblance to the practice exams or the homework questions.